TECHSERVE
Frequently Asked Questions
What are your primary services?
TechServe offers six primary service categories:
Power & Energy Systems – Solar energy solutions, backup power, hybrid systems, and energy audits.
ICT Infrastructure – Structured cabling, networking, data centers, and IT support.
Surveillance & Security Systems – CCTV, access control, alarm systems, and perimeter monitoring.
Building Automation – Smart lighting, HVAC controls, and integrated facility management.
Electrical Installations – Industrial, commercial, and residential electrical engineering and implementation.
Consulting & System Integration – Tailored technology advisory, project design, and multi-system integration.
What other services do you offer?
Beyond our primary offerings, we provide:
Technical project management
Equipment procurement and logistics
Turnkey infrastructure rollouts
Ongoing maintenance and support
What business problems do you solve?
We solve issues such as:
Power outages and unreliable energy supply
Outdated or inefficient ICT systems
Security vulnerabilities
Lack of automation in building systems
Poor infrastructure planning and integration
What are your core services?
Our core expertise spans:
Energy and power infrastructure
ICT and networking
Security systems
Automation and smart systems
Electrical engineering
Systems integration and advisory
How is Techserve different?
TechServe is distinguished by:
Deep understanding of the Zambian market
Custom-engineered solutions
A team of certified experts
High-quality execution and post-installation support
Multi-sector implementation capability
How do you maximize responsiveness?
We ensure fast and reliable service through:
Prompt client engagement
24/7 technical support options
Trained field teams across Zambia
Clear project timelines and delivery benchmarks
What is your industry focus?
TechServe works across key industries including:
Government & Public Sector
Banking & Financial Services
Agriculture & Manufacturing
Healthcare & Education
Telecom & Media
Real Estate & Construction